{"id":220,"date":"2020-09-22T08:59:11","date_gmt":"2020-09-22T06:59:11","guid":{"rendered":"https:\/\/quevoo.com\/?page_id=220"},"modified":"2026-09-12T23:46:48","modified_gmt":"2026-09-12T21:46:48","slug":"zwroty-i-reklamacje","status":"publish","type":"page","link":"https:\/\/quevoo.com\/en\/zwroty-i-reklamacje\/","title":{"rendered":"Returns and Complaints"},"content":{"rendered":"

Returns and Complaints<\/strong><\/h3>\n

Returns Policy:<\/strong><\/h4>\n

In accordance with the „Consumer Rights Act”, a consumer has the right to return goods without giving a reason within 14 days<\/strong>of receiving the parcel.<\/p>\n

The goods should be sent back to the address:
\nJFK DESIGN, ul. Wieniawskiego 18, 41-506 Chorz\u00f3w, Poland<\/strong> marked „ZWROT”.<\/p>\n

The consumer is liable for any reduction in the value of the goods resulting from use beyond what is necessary to establish their characteristics and functioning. Before sending, please pack and protect the goods properly. We process refunds by bank transfer to the account number you provide. We do not accept cash-on-delivery parcels (COD).<\/p>\n

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Complaints Policy:<\/strong><\/h4>\n

Parcels with goods subject to complaint should be sent to the address:
\nJFK DESIGN, ul. Wieniawskiego 18, 41-506 Chorz\u00f3w, Poland, marked<\/strong>\u00a0„REKLAMACJE”.<\/p>\n

Please include a short description of the product defect. Before sending, the goods must be properly packed and protected. All complaints are processed within 14 days<\/strong>. Once a complaint is accepted, the damaged product will be repaired or replaced with a fault-free one. If the product is no longer available, we will refund the cost of the transaction or offer an exchange for another item of the same value.<\/p>\n

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Goods Exchange Rules:<\/strong><\/h4>\n