{"id":220,"date":"2020-09-22T08:59:11","date_gmt":"2020-09-22T06:59:11","guid":{"rendered":"https:\/\/quevoo.com\/?page_id=220"},"modified":"2026-09-12T23:46:48","modified_gmt":"2026-09-12T21:46:48","slug":"zwroty-i-reklamacje","status":"publish","type":"page","link":"https:\/\/quevoo.com\/de\/zwroty-i-reklamacje\/","title":{"rendered":"R\u00fcckgabe und Reklamationen"},"content":{"rendered":"<h3><strong>R\u00fcckgabe und Reklamationen<\/strong><\/h3>\n<h4><strong>R\u00fcckgaberichtlinie:<\/strong><\/h4>\n<p>Gem\u00e4\u00df dem &#8222;Verbraucherrechtegesetz&#8221; hat ein Verbraucher das Recht, Ware ohne Angabe von Gr\u00fcnden zur\u00fcckzugeben innerhalb von <strong>14 Tagen<\/strong>nach Erhalt der Sendung.<\/p>\n<p>Die Ware ist an folgende Adresse zur\u00fcckzusenden:<br \/>\n<strong>JFK DESIGN, ul. Wieniawskiego 18, 41-506 Chorz\u00f3w, Polen<\/strong> mit dem Vermerk &#8222;ZWROT&#8221;.<\/p>\n<p>Der Verbraucher haftet f\u00fcr einen Wertverlust der Ware, der auf eine Nutzung zur\u00fcckzuf\u00fchren ist, die \u00fcber die Pr\u00fcfung ihrer Eigenschaften und Funktionsweise hinausgeht. Bitte verpacken und sichern Sie die Ware vor dem Versand angemessen. R\u00fcckerstattungen leisten wir per Bank\u00fcberweisung auf das angegebene Konto. Sendungen per Nachnahme (COD) nehmen wir nicht an.<\/p>\n<hr \/>\n<h4><strong>Reklamationsrichtlinie:<\/strong><\/h4>\n<p>Sendungen mit reklamierter Ware sind an folgende Adresse zu schicken:<br \/>\n<strong>JFK DESIGN, ul. Wieniawskiego 18, 41-506 Chorz\u00f3w, Polen, mit dem Vermerk<\/strong>\u00a0&#8222;REKLAMACJE&#8221;.<\/p>\n<p>Bitte f\u00fcgen Sie eine kurze Beschreibung des Produktmangels bei. Vor dem Versand ist die Ware ordnungsgem\u00e4\u00df zu verpacken und zu sichern. Alle Reklamationen werden bearbeitet innerhalb von <strong>14 Tagen<\/strong>. Nach Anerkennung der Reklamation wird das besch\u00e4digte Produkt repariert oder gegen ein einwandfreies ausgetauscht. Ist das Produkt nicht mehr verf\u00fcgbar, erstatten wir die Transaktionskosten oder bieten den Umtausch gegen eine andere Ware gleichen Werts an.<\/p>\n<hr \/>\n<h4><strong>Regeln f\u00fcr den Umtausch von Waren:<\/strong><\/h4>\n<ul>\n<li>Kunden k\u00f6nnen Waren umtauschen innerhalb von <strong>14 Tagen<\/strong> nach Erhalt der Sendung.<\/li>\n<li>Sendungen mit Umtauschware sind mit dem Vermerk &#8222;WYMIANA&#8221; zu verschicken. Die Produkte m\u00fcssen unbenutzt sein und alle Etiketten aufweisen.<\/li>\n<li><strong>Die Kosten f\u00fcr den erneuten Versand<\/strong> der umgetauschten Ware tr\u00e4gt der Kunde. Bitte legen Sie den entsprechenden Betrag der Sendung bei oder \u00fcberweisen Sie ihn auf unser Konto.<\/li>\n<li>Ist ein Umtausch wegen Nichtverf\u00fcgbarkeit des Produkts nicht m\u00f6glich, bieten wir eine R\u00fcckerstattung oder den Umtausch gegen eine andere Ware an.<\/li>\n<\/ul>\n<p><strong>Personalisierte Produkte sind vom Umtausch und von der R\u00fcckgabe ausgeschlossen.<\/strong><\/p>\n<p>Ist ein Umtausch aufgrund eines Fehlers des Shops erforderlich <strong>quevoo.com<\/strong>, tr\u00e4gt der Verk\u00e4ufer die Versandkosten.<\/p>\n\n<a class=\"mcat-ocr-btn mcat-ocr-btn--solid mcat-ocr-inline-btn\" href=\"https:\/\/quevoo.com\/de\/odstapienie-od-umowy\/\" style=\"--mcat-ocr-btn-bg:#111827;--mcat-ocr-btn-text:#FFFFFF;--mcat-ocr-btn-border:transparent;--mcat-ocr-btn-bg-hover:#000000;--mcat-ocr-btn-text-hover:#FFFFFF;--mcat-ocr-btn-radius:999px\"><svg class=\"mcat-ocr-icon\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M9 14 4 9l5-5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M4 9h9a7 7 0 0 1 7 7v4\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><span>Vertrag widerrufen \/ Ware zur\u00fcckgeben<\/span><\/a>","protected":false},"excerpt":{"rendered":"<p>R\u00fcckgabe und Reklamationen R\u00fcckgaberichtlinie: Gem\u00e4\u00df dem &#8222;Verbraucherrechtegesetz&#8221; hat ein Verbraucher das Recht, Ware ohne Angabe von Gr\u00fcnden innerhalb von 14 Tagennach Erhalt der Sendung zur\u00fcckzugeben. Die Ware ist an folgende Adresse zur\u00fcckzusenden: JFK DESIGN, ul. Wieniawskiego 18, 41-506 Chorz\u00f3w, Polen, mit dem Vermerk &#8222;ZWROT&#8221;. Der Verbraucher haftet f\u00fcr einen Wertverlust der Ware, der auf eine Nutzung zur\u00fcckzuf\u00fchren ist, die \u00fcber die notwendige Pr\u00fcfung ihrer&#8230;<\/p>","protected":false},"author":1,"featured_media":7976,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-220","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zwroty i Reklamacje - QUEVOO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/quevoo.com\/de\/zwroty-i-reklamacje\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zwroty i Reklamacje - QUEVOO\" \/>\n<meta property=\"og:description\" content=\"Zwroty i Reklamacje Polityka Zwrot\u00f3w: Zgodnie z &#8222;Ustaw\u0105 o prawach konsumenta&#8221;, konsument ma prawo zwr\u00f3ci\u0107 towar bez podania przyczyny w ci\u0105gu 14 dniod otrzymania przesy\u0142ki. 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